Terms & Conditions

Effective Date: 16 February 2025

These Terms & Conditions govern the purchase and use of products and services offered by PRIME PICKS (Proprietorship of Rejina Sultana). By accessing our site/app or placing an order, you agree to these terms.

1) Business Details

Trade Name: PRIME PICKS
Constitution: Proprietorship • Taxpayer Type: Regular (GST Active)
Principal Place: Hatkhowapara, Airport Road, Near Larica Green Valley Apartment, Hatkhowapara, Azara, Kamrup Metropolitan, Assam – 781017

2) Orders & Acceptance
  • Your order is an offer to buy; we may accept or decline based on availability, compliance, or pricing errors.
  • We may limit quantities or cancel orders where necessary (with a refund if payment was captured).
3) Pricing & Payment
  • Prices are displayed inclusive/exclusive of GST as indicated. Final tax details appear on the invoice.
  • Accepted modes: UPI/Card/Net Banking/COD (where available). Payments are processed by secure third-party gateways.
4) Delivery
  • We deliver to designated serviceable areas. Timelines are estimates and may vary due to logistics conditions.
  • Risk passes to you upon delivery to the address provided.
5) Returns & Refunds

Returns and refunds are governed by our Refund & Cancellation Policy.

6) Product Information
  • Images are illustrative; actual products may vary slightly.
  • Manufacturer warranties (if any) apply as per their terms.
7) Prohibited Conduct
  • Resale without authorization, fraudulent activity, or misuse of offers/coupons is prohibited.
8) Liability
  • To the maximum extent permitted by law, we are not liable for indirect or consequential damages.
  • Our total liability for any claim shall not exceed the amount paid for the specific order in dispute.
9) Compliance & Jurisdiction
  • We comply with applicable Indian laws, including GST provisions.
  • These terms are governed by the laws of India; courts at Guwahati, Assam have jurisdiction.
10) Changes

We may update these terms from time to time. Continued use after changes constitutes acceptance.

11) Contact

Email: primepicksgrocery@gmail.com • Phone: +91-7002689088

Last Updated: 16 February 2025