Privacy Policy

Effective Date: 16 February 2025

This Privacy Policy describes how PRIME PICKS (owned and operated by Rejina Sultana, Proprietor) collects, uses, and safeguards your information when you visit or make a purchase from us.

1) Who We Are

Legal Name: Rejina Sultana (Proprietor, PRIME PICKS)
Principal Place of Business: Hatkhowapara, Airport Road, Near Larica Green Valley Apartment, Hatkhowapara, Azara, Kamrup Metropolitan, Assam – 781017

2) Information We Collect
  • Contact details: name, phone number, email, billing/delivery address
  • Order and invoice details (including GST where applicable)
  • Payment confirmations from our payment partners (we do not store full card/UPI details)
  • Support and communication history related to your orders
3) How We Use Your Information
  • To process, fulfill, and deliver your orders
  • To generate GST-compliant invoices and maintain statutory records
  • To communicate order updates and resolve support queries
  • To improve our products, operations, and customer experience
  • To comply with applicable laws and regulations
4) Sharing & Disclosure

We do not sell or rent your personal data. We may share limited information with:

  • Payment gateways for secure transaction processing
  • Courier/logistics partners for delivery
  • Government authorities if required by law (e.g., GST compliance)
5) Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6) Data Retention

We retain data for as long as necessary for the purposes outlined above, including statutory record-keeping obligations (e.g., tax/GST).

7) Your Rights
  • Access, update, or correct your information
  • Request deletion where legally permissible
  • Opt out of non-transactional communications
8) Third-Party Links

Our site/app may contain links to third-party sites. We are not responsible for their privacy practices.

9) Contact Us

For privacy queries, contact: primepicksgrocery@gmail.com
Phone: +91-7002689088

Last Updated: 16 February 2025 • Jurisdiction: Guwahati, Assam, India